LRN

UX / Personas
CHALLENGE

Designed tools for business customers to set up their online training courses in order to meet compliance laws and best practices. Also worked on a risk assessment and management tool to help global corporations share knowledge across business units.

SOLUTION

Lead the UX effort to continue evolving a CMS type tool considering the infrequency of use by the particular personas. The risk assessment tool include a method for visualizing risk ratings across business units while maintaining privacy for each, particularly low scoring business units. Worked closely with product managers to gather requirements and user research.