Standardized Controls

Unique Experiences


In my past 16 years of experience, I have gained experience in the following:

User Research

Usability & A/B Tests

A great tool to help inform design decisions. These tests can be done quickly and offer solid results.

Contextual Interviews

Talking to your users about more than just features provides an enormous amount of information that helps inform persona development as well and specific features.

Surveys & Site Analytics

Quantitative data helps the team decide where to focus their efforts. Understanding what your users are saying vs what they are doing can lead to interesting insights.

Requirements Gathering

It would be great if requirements could just be picked up, but most of the time a hunt and gather approach is needed.  It’s important to understand the personalities of the various stakeholders to plan a strategy of interviews and facilitated sessions.

Personas & Scenarios

Personas and scenarios are important tools to help keep the team focused on a specific type of user and their tasks.

Rapid Iterations

The main goal of rapid iterations is to explore all options and fail early, before it gets to code where changes are expensive and time consuming.

User Flow Diagram

Help visualize complex interactions without waiting for the UI to be figured out.


Allow for quick, broad explorations. Promote creative solutions.


Bring wireframes alive with natural page flows and details interaction behaviors.

Refinement & Dev Support

Once the flow and general structure has been decided, the design refinement stage starts. Various details need to be hashed out such as:

  • Defining all edge cases
  • Collaboration with visual design
  • Choreograph transitions
  • Detailed form & behavior spec

It is important to stay connected through the development phase in order to maintain design intent.

The Agile development methodology has many advantages, one of which is to allow the design to continue evolving to account for both limitations and opportunities. This can be best achieved if the UX designer engaged throughout the process.

Key Projects